Ithuba CSG Learning Programme 2025 – No Matric Needed to Start Your Career

Struggling to find work because you lack experience or formal qualifications? The Ithuba CSG Learning Programme 2025 is your chance to gain job-ready skills in customer service and administration—even if you only have Grade 11.

This programme is tailor-made for unemployed youth aged 18–35, giving you practical training, real workplace exposure, and a stepping stone into industries like retail, healthcare, finance, telecoms, and even government.

What is the Ithuba CSG Learning Programme?

The CSG (Customer Service & General Office Support) Learning Programme is a skills development initiative that prepares young South Africans for entry-level jobs through:

• Theoretical training in communication, admin systems, and customer service
• Practical workplace exposure, role-playing, and hands-on exercises

By the end, you’ll be ready to confidently step into an office or customer-facing role.

Why This Programme Matters

The skills you gain are in high demand — from banks and hospitals to call centres, logistics firms, and public offices. Here’s what you get:

• Strong admin & customer service training
• Effective communication and digital literacy
• Mentorship from industry professionals
• Networking with potential employers
• A possible stipend during your training
• A recognised skills portfolio to boost your CV

Who Can Apply?

You do NOT need Matric to qualify! You must:

• Be a South African citizen
• Be 18 to 35 years old
• Have Grade 11 or higher
• Be unemployed
• Be eager to learn and grow in customer service or admin

If you already have formal admin or customer service qualifications, you may not be eligible.

What You’ll Learn

You’ll build practical skills through engaging modules such as:

• Communication Skills – verbal, written, and listening
• Customer Service Excellence – handling calls, solving problems
• Office Administration – filing, scheduling, document handling
• Basic Computer Literacy – Word, Excel, email basics
• Teamwork & Problem-Solving – essential soft skills for any job

Career Paths After the Programme

Graduates are ready for roles like:

• Call Centre Agent
• Customer Service Representative
• Receptionist
• Administrative Assistant
• Office Clerk

Many use the programme as a launchpad to further study in business, office management, or HR.

How to Apply for 2025

Here’s how to apply when applications open in early 2025:

1. Visit the official Ithuba website
2. Go to the Careers or Opportunities section
3. Click on CSG Learning Programme 2025
4. Upload these documents:
   • Certified copy of your South African ID
   • Updated CV (highlighting any customer or admin experience)
5. Complete and submit the online application form

Closing date to be announced — apply early once the portal opens!

Final Words: Your Future Starts with a Single Step

The Ithuba CSG Learning Programme 2025 isn’t just about training — it’s about transformation. Whether you want to work in a hospital, office, call centre, or retail branch, this programme gives you the tools, experience, and confidence to get started.

If you’re ready to take control of your future, this could be your breakthrough moment.

Apply as soon as applications open in 2025.