Clover Call Centre Youth Development Learnerships for 2024
Call Centre Youth Development Learnerships for 2024 at Clover
Clover Call Centre Youth Development Learnerships for 2024 . Call Centre Youth Development Learnerships for 2024 at Clover
- To Provide customer service
- To Capture and confirm customer orders
- To Sell Clover and Principal products as per customer ranging
- To Promote teamwork and cooperation
You can apply for this learnership with or without grade 12 , individuals will have achieved the NQF qualification and gained experience in a world class Call Centre at the end of the learnership .
Clover Call Centre Youth Development Learnerships for 2024
Clover is calling new young talented individuals to be part of the Call Centre Learnership. The successful applicants will spend the duration of the learnership at Clover’s Call Centre offices based in Constantia Park (Roodepoort) and they will also attend classes as prescribed. At the end of the learnership, individuals will have achieved the NQF qualification and gained experience in a world class Call Centre.
Requirements
- Grade 12 or equivalent NQF4
- Grade 12 / Matric completed in the past 5 years (2019 – 2023)
- Average of 60% for English and Maths or Maths Literacy
- Computer literacy (Advanced)
- Currently unemployed.
- Applicants must not have participated in a Learnership before
Responsibilities
To Provide customer service
- Handle all inbound and outbound interactions.
- Resolve queries and complaints via the relevant stakeholders.
To Capture and confirm customer orders
- Capture orders accurately and on time according to the daily call list.
- Inform customers of account on hold.
- Confirm customer orders as per standard operations procedures.
- Inform relevant stakeholders of issues pertaining to their orders.
To Sell Clover and Principal products as per customer ranging
- Offer new or additional products (describe features and special offers).
To Promote teamwork and cooperation
- Assist team members to obtain team results.
- Share the responsibility to get the job done.
- Support team values.
- Participate in team meetings.
- Take responsibility for visual management of information
If you don’t qualify for clover call centre learnership and you want more similar opportunities
Closing Date: 16 July 2024
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Only SA Young / Citizens (25 posts available)
