Sage: Learning Services Internship (HR or Marketing Graduates)
We are seeking a highly motivated and enthusiastic Learning Services Administrator Intern to join our Partners Alliances & Expert Services team.Â
What will the programme look like?
The Learning Services Administrator plays a key supporting role within the Learning Services Sales team, ensuring the smooth and efficient coordination of training-related activities. This role focuses on administrative, operational, and marketing support to enable the sales team to focus on revenue-generating activities. The ideal candidate is highly organized, proactive, and able to multitask across various responsibilities while communicating effectively with both internal teams and customers.
Key Responsibilities:
- Contact customers to remind them of upcoming training sessions (calls/emails/CRM tasks).
- Assist in managing training bookings, rescheduling, and customer follow-ups.
- Manage training calendars, class availability, and trainer schedules (in collaboration with the Delivery team).
- Track attendance and follow up on no-shows or incomplete sessions.
- Handle inbound queries related to training logistics.
- Administrative Support
- Maintain accurate customer records in CRM, including delegate information and training history.
- Pull and manage customer databases for marketing and sales initiatives.
- Assist with the creation and processing of training-related documentation (e.g., opportunity creation, invoices, attendance registers).
- Support monthly reporting and tracking of training delivery metrics.
- Assist with the creation of email campaigns, flyers, and digital marketing content for promotions.
- Liaise with the Marketing department to align on branding, campaigns, and communication timelines.
- Monitor campaign responses and follow up with leads or delegate queries.
- Contribute to the planning and execution of webinars, newsletters, and product promotions.
- Internal Collaboration
- Work closely with the Sales, Product, Delivery, and Marketing teams to identify opportunities to promote Learning Services offerings.
- Help streamline internal processes by identifying and documenting recurring administrative tasks.
- Support ad hoc team requests and projects.
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Requirements:
- A Grade 12 / Matric certificate
- Must have a Degree or Diploma in Human Resources / Marketing
- Exposure to events coordination or administration is an added advantage
- Must be able to work on Microsoft Office
- Accounting Software knowledge will be an added advantage
- Must have a Clear Criminal record
- Strong customer service ethic and high attention to detail
- Strong trouble-shooting and excellent communication skills (both verbally and written)
- Patience with dealing with client queries and the ability to handle repetitive tasks
- The ability to work within a team as a team player
- Always be up to date with changes and developments
- Cooperation and willingness
- Deadline driven and Ability to work under lot of pressure
- Conscientious, able to work with minimal supervision
- Ability to think outside the box.
- Teachable and hungry for knowledge
Apply For Sage: Learning Services Internship (HR or Marketing Graduates)
Company : Sage
Location : Johannesburg, South Africa
Date listed: 07 August 2025
How to Apply
Apply Online for the Sage: Learning Services Internship (HR or Marketing Graduates)