SPAR is Hiring

Table of Contents

Introduction

We are a well-established retail grocery store committed to delivering quality products, excellent service, and a clean, safe shopping environment for our community. We are currently seeking a dedicated and experienced SUPERSPAR Store Manager to lead and oversee the overall daily operations of the store.

Duties & Responsibilities

THE PURPOSE OF THE POSITION
To lead and manage the daily operations of a high-volume SUPERSPAR in Kenilworth, ensuring exceptional customer service, staff performance, financial growth, and full compliance with SPAR Group standards. This role requires a hands-on leader who thrives in a fast-paced retail environment, engages with the local community, and drives store profitability.

Desired Experience & Qualification

Store Operations

· Oversee full store functionality including Fresh Produce, Bakery, Butchery, Deli, and Grocery departments

· Ensure compliance with health, safety, and hygiene regulations

· Maintain high standards of cleanliness, stock presentation, and store layout as per SPAR brand requirements

· Develop and enforce operational policies and procedures

Customer Experience

· Foster a culture of service excellence

· Resolve customer complaints diplomatically and timeously.

· Implement customer feedback systems and service monitoring tools.

Financial & Stock Control

· Manage sales performance, GP%, expense budgets, and net profitability

· Oversee inventory management, including ordering, stock levels, shrinkage, and waste control

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· Approve supplier deals and negotiate improved trading terms with vendors

Staff Leadership

· Lead, coach, and develop staff members including department managers

· Ensure effective staffing levels, manage rosters and leave planning in line with operational needs

· Conduct regular staff meetings, disciplinary processes, and performance reviews

· Ensure all staff adhere to legal, ethical, and company standards

Marketing & Community Engagement

· Drive local marketing initiatives and SPAR promotions

· Represent the store at local events and support community partnerships

Maintain an engaging social media presence and customer loyalty initiatives

Package & Remuneration

MINIMUM REQUIREMENTS

Qualifications:

· Matric (Grade 12) – Essential

· Retail Management or Business Diploma – Advantageous

Experience:

· At least 0-2 years’ experience within Retail

· Experience in high-volume stores serving mid to upper LSM customers.

· Proven leadership in managing diverse departments and large teams.

Skills:

· Strong business acumen and analytical skills (able to interpret sales reports and financials).

· Excellent interpersonal and leadership skills.

· In-depth knowledge of health & safety regulations and compliance standards

· Proficient in POS systems and retail software.

· Fluent in English and Afrikaans.

Key Attributes:

· Hands-on leader with strong presence on the floor.

· High attention to detail and a customer-first mindset.

· Calm under pressure and solution oriented.

· Honest, ethical, and reliable – a role model for staff.

Working Conditions:

· Retail hours (including alternate weekends and public holidays).

· Store operational from early morning to evening; shift flexibility is essential.

· On-site presence required daily – not suited to remote/hybrid roles.

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Introduction

To gain practical finance and accounting experience by supporting the Finance team with daily, weekly, and monthly tasks, while learning about end-to-end financial processes, including supplier reconciliations, payment processing, record keeping, and financial reporting. The role provides exposure to both operational and reporting aspects of finance within a high volume retail environment.

Duties & Responsibilities

THE RESPONSIBILITIES INCLUDE

1. Financial Administration
• Assist in reconciling creditors’ ledgers to supplier statements.
• Support the preparation of payment schedules and submission for
payment runs.
• Help with weekly and monthly supplier payment processes.
• Learn to process purchase orders, journals, claims, and invoices
accurately.
• Gain exposure to forecasting payment schedules.

2. Process Control & Query Resolution
• Assist in following up on outstanding documents and supplier queries.
• Support the reconciliation of statements, remittances, and credit notes.
• Learn to handle and resolve payment-related queries under guidance.
• Observe and assist in warehouse/supplier escalation procedures.

3. Record Keeping & Documentation
• Maintain and update the filing system for finance documents
(electronic and manual).
• Ensure that all relevant supporting documents are accurately matched
and stored.
• Assist in compiling and distributing finance reports.

4. Reporting & Month-End Activities
• Support daily payment balancing tasks.
• Learn to generate and interpret standard finance reports.
• Preparation of various expense analysis reports
• Assist with preparation of various month end journals to ensure
completeness of our trial balance in the following areas:-
o Trade Debtors
o Trade creditors
o General Finance
o Payroll

5. Professional Development
• Participate in training sessions and complete assigned learning
modules.
• Support DC project initiatives
• Observe and learn from disciplinary, performance review, and team
meeting processes (where applicable).
• Receive feedback, coaching, and guidance from the Accounts
Payable Controller.

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Desired Experience & Qualification

Qualification
Matric Certificate (essential)
Finance related qualification or studying towardsSkills and Knowledge
Computer literacy (essential)
High level of numeracy skills
Excellent administrative skills and attention to detail
Excellent communication skills
Excellent Time Management skills
Strong customer service orientation
Microsoft Excel skills advantageous
A Finance related qualification or studying towards