Google IT Support Professional Certificate
The launchpad to a career in IT.
This program is designed to take beginner learners to job readiness in about three-to-six months.
What you’ll learn
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Gain skills required to succeed in an entry-level IT job
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Learn to perform day-to-day IT support tasks including computer assembly, wireless networking, installing programs, and customer service
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Learn how to provide end-to-end customer support, ranging from identifying problems to troubleshooting and debugging
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Learn to use systems including Linux, Domain Name Systems, Command-Line Interface, and Binary Code
Skills you’ll gain
- Computer Hardware
- Computer Networking
- File Systems
- Interviewing Skills
- IT Automation
- IT Infrastructure
- IT Security Architecture
- Network Security
- Network Troubleshooting
Tools you’ll learn
- Applicant Tracking Systems
- Chef (Configuration Management Tool)
- Git (Version Control System)
- Ruby (Programming Language)
Prepare for a career as a Computer Support Specialist
- Receive professional-level training from Google
- Demonstrate your technical proficiency
- Earn an employer-recognized certificate from Google
- Prepare for an industry certification exam
