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Location: different sportscene, South Africa
Job Category: Retail Sales

Are you passionate about sports, fashion, and delivering exceptional customer experiences? Total Sports is looking for a Sales Associate to join our dynamic team. If you thrive in a fast-paced environment, have a flair for engaging with people, and love staying ahead of the latest trends, this opportunity is for you.

About the Role

As a Sales Associate, you will play a vital role in the store’s success by providing top-notch customer service, achieving sales targets, and ensuring the store is always ready for our valued customers. This position is ideal for individuals who are energetic, results-driven, and passionate about retail and sportswear.

Key Responsibilities

Customer Engagement: Act as a brand ambassador, greeting and assisting customers with enthusiasm while creating a welcoming shopping experience.

Sales Excellence: Understand customer needs, recommend suitable products, and consistently exceed their expectations. Your goal will be to meet and surpass sales targets by driving new sales opportunities.

Product Knowledge: Stay informed about the latest trends in sports, fashion, and décor to confidently guide customers in their purchasing decisions.

Stock Management: Assist with restocking shelves, organizing displays, and maintaining the store’s visual appeal to ensure customers always find what they need.

Problem-Solving: Address customer challenges with professionalism, ensuring satisfaction and loyalty.

Team Support: Work collaboratively with your colleagues to achieve store goals and maintain a positive working environment.

Qualifications and Experience

• Education: A Grade 12 (Matric) certificate is required.

Skills and Attributes

To excel in this role, you should possess the following:

Passion for People: A genuine love for interacting with customers and helping them find the best solutions.

Target-Driven Attitude: A commitment to achieving and exceeding sales goals.

Communication Skills: Strong verbal and written communication abilities.

Adaptability: The ability to multitask and remain organized in a fast-paced retail environment.

Independence: Self-motivated and able to work with minimal supervision.

Attention to Detail: Ensuring every aspect of your work meets high-quality standards.

Proactive Mindset: Willingness to take initiative and improve processes when opportunities arise.

Key Competencies

Building customer loyalty through personalized and effective service.

Delivering exceptional customer service while addressing challenges.

Negotiation and selling skills to maximize sales opportunities.

Planning and organizing tasks efficiently to meet deadlines.

Decision-making capabilities to handle complex situations effectively.

Continual improvement by identifying ways to optimize performance.

Building strong relationships with customers and team members.

Behavioral Expectations

Adhere to company standards and policies to maintain high levels of quality and compliance.

Consistently strive for excellence by meeting customer expectations.

Show determination and perseverance in achieving goals.

Work effectively as part of a team while maintaining a focus on individual tasks.

Why Join Total Sports?

At Total Sports, we value teamwork, innovation, and dedication. We believe in fostering a supportive and inclusive work environment where employees can thrive and grow. Preference will be given to candidates from designated groups, as outlined in the Employment Equity Act.

How to Apply

Ready to kickstart your career with Total Sports? Apply now to join our team and make a difference in the lives of our customers. Together, we can achieve amazing results!

Click below to apply

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Closing date: when positions are filled

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