Keeping your contact details up-to-date with Sassa is crucial to ensure you receive all important notifications and updates about your Srd Grant.

This includes your phone number. If your phone number has changed, don’t worry!

Here’s a detailed guide to walk you through the process of changing your Sassa phone number online:

Before You Begin:

• Make sure you have your South African ID number and your Sassa Application ID (AppID) readily available.
• You’ll also need your new phone number.
• Remember, you can only update your contact details once every 24 hours.

Let’s get started!

1. Head to the Sassa website

In your web browser, go to the official Sassa website for the SRD Grant contact details update.

You can find this page by searching online for “Sassa SRD Update Contact Details”.

You can search for “SASSA website” or use this link: https://srd.sassa.gov.za/sc19/contact

2. Enter your ID and AppID

On the Sassa website, locate the fields for “ID Number” and “Application ID”.

Carefully enter your 13-digit South African ID number in the first field.

Then, enter your 6-digit Sassa Application ID (AppID) in the second field.

This AppID would have been provided by Sassa during your initial Srd Grant application or reapplication.

3. Verification Time

Once you’ve entered your ID and AppID, click the “Submit” button. The system will now verify your details.

4. New Phone Number Time

If the verification is successful, you’ll be directed to a new screen where you can enter your new phone number.

Double-check the number you enter to avoid any typos.

5. Reason for Change (Optional)

You may also see a section where you can provide a reason for changing your phone number.

While this is optional, it can be helpful for Sassa’s records.

6. Verification with One-Time Pin (OTP)

Sassa will then send a One-Time Pin (OTP) to your newly entered phone number.

This code is unique and will only be valid for a short period. Enter the OTP code in the designated field on the website.

7. Confirmation

Once you enter the correct OTP, your phone number will be successfully updated in the Sassa system.

You’ll likely see a confirmation message on the screen.

Congratulations! You’ve now successfully updated your Sassa phone number for your Srd Grant.

Sassa will use this new number for all future communication regarding your grant.

Other Tips:

• Keep a copy of your confirmation message or screenshot it for your records.
• If you encounter any difficulties during the process, you can contact Sassa on their toll-free number: 0800 601 011.
• Remember to update your phone number with any other institutions that may need to contact you regarding your Srd Grant, such as your bank.